The player from Chile has asked for a withdrawal less than two months before submitting this criticism. The payment hasn’t been processed however. We contacted the casino, and it knowledgeable the participant a couple of requirement to add the Image on the back of the card in an improved excellent.
on the other hand, 24 hours have passed with no acquiring the withdrawal, and interaction with guidance is tough. The player got weary from actively playing Within this On line casino and she asked us to close the criticism.
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The participant from Chile, who had to register a whole new card because her prior 1 were stolen, was requested through the casino to deliver banking files everyday. The On line casino had not acknowledged these documents nevertheless, plus the player was unable to acquire her 12,000,000 pesos winnings.
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The On line casino get more info instructed striving different payment alternatives, although the participant insisted on using the exact same process. right after about a month of delays, the participant lastly received her withdrawal. The complaint was marked as settled by us.
We asked the participant in regards to the updates Nonetheless they stopped responding to our messages, Therefore, we rejected the grievance.
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